HomeInsights
Insights Case studies, articles and events
Ideas shaping the future of education technology.
Case studies, insights and event recaps from our work with colleges and training providers in Ireland and the UK, and an honest look at how we use AI ourselves.
Featured · Insight
Why we built our own student information system
Why we spent years building a student information system for colleges in Ireland and the UK, and why we are moving our own clients onto it first.
Read the article →Case studies
Work we can show you.
Long-term client partnerships, written up with the people who run the systems every day.
A Technology Partnership at the Heart of DBS’s Digital Ambition
How Dublin Business School and Inneall grew a long-term technology partnership: a new student management system, the Moodle estate, AI-enhanced CRM on Salesforce and flexible IT capacity.
Dublin Business SchoolRead the case study → Case studyReplacing Dispersed Student Data with a Student Information System Built for Growth
How Chevron College replaced scattered student spreadsheets with a student information system, connected to a new CRM and LMS.
Chevron CollegeRead → Case studyTaking BodySlims Global: A Mobile-First Technology Partnership Built for Scale
How BodySlims and Inneall built a mobile-first product partnership for global growth, with an iOS and Android app.
BodySlimsRead →AI at Inneall
Lugh: the AI agent that answers our service desk first
An AI engineer with his own login. He claims tickets, investigates the live estate, replies to the customer and escalates changes, inside limits enforced by IAM, not by prompt.
Case studyRead → AI at InneallThe Ops Agent: how our servers are checked every morning before anyone logs in
It checks 31 production services and proposes fixes that an engineer approves in Slack before anything changes.
Case studyRead → AI at InneallAn AI assistant that can use Moodle, safely
Named tools, a key per college, dry-run writes and an audit log, with Moodle keeping control of permissions.
Case studyRead →This website was rebuilt by an AI agent
How an AI agent reviewed, fixed and rebuilt inneall.ie through a Sitefinity connector Inneall wrote, with a person approving every step.
Case studyRead → InsightAI as an Interface to Institutional Systems
Treat AI as an interface to student records, Moodle and CRM, inside existing permissions. By Ciarán Mac Donncha, Director.
ArticleRead →Insights
Why we built our own student information system
Why we spent years building a student information system for colleges in Ireland and the UK, and why we are moving our own clients onto it first.
ArticleRead → InsightMoving off Banner, SITS or Quercus: what a SIS migration actually involves
What colleges should expect when leaving Banner, SITS, Quercus, Unit4 or Colleague for a modern SIS: discovery, data grading, parallel run and cutover.
ArticleRead → InsightFrom Scattered Systems to a Joined-Up Student Journey: Lessons from Building Integrated LMS + SIS Platforms
Lessons from joining LMS and SIS so the student journey stops living in separate systems.
ArticleRead → InsightIntegration First: Why Integration is the Backbone of Digital Transformation
Why colleges should connect the systems they already have before buying another platform.
ArticleRead → InsightStudent Acquisition as a Product Feature: Designing Frictionless, Trustworthy Application and Payment Flows
Design application and payment flows that feel like a product, not a paperwork exercise.
ArticleRead → InsightChoosing a CRM When Cost and Integration Matter: Zoho vs Salesforce
Choosing between Zoho and Salesforce when cost and college integrations both matter.
ArticleRead → InsightHow We Deliver Bespoke Software That Stays Maintainable
How we build bespoke software for colleges so it stays maintainable after go-live.
ArticleRead → InsightModernising Legacy Websites Without Breaking the Business
How to modernise a legacy website in stages without stopping the business that runs on it.
ArticleRead →Events
Progress MartechNEXT Recap, London: AI Agents, Answer Engines and What They Mean for Colleges
What we heard at Abbey Road Studios, and what it means for college websites: AI agents researching on behalf of applicants, search without the click, and where Progress Sitefinity is heading next.
Event recap, LondonRead → EventsKey Digital Themes from HEAnet 2025 and What They Mean for Higher Education
What HEAnet 2025 signalled for Irish higher education, and how colleges can act on it: AI, cyber security, cloud maturity and the digital student experience.
Event recap, KillarneyRead → EventsProgress Sitefinity Partner Roundtable Recap, Barcelona: Platform Trends and What They Mean for Clients
What Progress Sitefinity partners discussed in Barcelona, and what it means for clients: SaaS, AI-assisted content and headless architecture.
Event recap, BarcelonaRead →No insights match that search.
AI at Inneall
We run our own company on the AI we sell.
Our service desk is answered first by an AI agent we built. Our servers are checked every morning by another. Our developers write code with AI tools, and AI assistants are connected to Moodle, Salesforce and this website through connectors we wrote ourselves.
Real tickets, real Slack messages and the connectors behind them, with the client details removed.
Read how we use AI →
Newsletter
New insights in your inbox.
Case studies, event recaps and practical notes on student systems, Moodle, integration and AI, written by the people who build them.
Talk to us
Talk to us about your project.
We are happy to start with a short call and no sales deck.
AI AT INNEALL
We run our own company on the AI we sell
Our service desk is answered first by an AI agent we built. Our servers are checked every morning by another. Our developers write code with AI tools, and AI assistants are connected to Moodle, Salesforce and this website through connectors we wrote ourselves.
Real tickets, real Slack messages and the connectors behind them, with the client details removed.