Insights and resources

Ideas shaping the future of education technology

Case studies, insights and event recaps from our work with colleges and training providers in Ireland and the UK, and an honest look at how we use AI ourselves.

Case studies, insights and events

AI at Inneall

Lugh: the AI agent that answers our service desk first

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AI at Inneall

The Ops Agent: how our servers are checked every morning before anyone logs in

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AI at Inneall

An AI assistant that can use Moodle, safely

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AI at Inneall

This website was rebuilt by an AI agent

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Insight

AI as an Interface to Institutional Systems

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Insight

An AI Assistant That Can Use Moodle, Safely

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Case Studies

A Technology Partnership at the Heart of DBS’s Digital Ambition

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Case Studies

Replacing Dispersed Student Data with a Student Information System Built for Growth

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Case Studies

Taking BodySlims Global: A Mobile-First Technology Partnership Built for Scale

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Insight

From Scattered Systems to a Joined-Up Student Journey: Lessons from Building Integrated LMS + SIS Platforms

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Insight

Integration First: Why Integration is the Backbone of Digital Transformation

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Insight

How We Deliver Bespoke Software That Stays Maintainable

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Insight

Student Acquisition as a Product Feature: Designing Frictionless, Trustworthy Application and Payment Flows

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Insight

Choosing a CRM When Cost and Integration Matter: Zoho vs Salesforce

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Insight

Modernising Legacy Websites Without Breaking the Business

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Events

Key Digital Themes from HEAnet 2025 and What They Mean for Higher Education

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Events

Progress Sitefinity Partner Roundtable Recap, Barcelona: Platform Trends and What They Mean for Clients

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AI AT INNEALL

We run our own company on the AI we sell

Our service desk is answered first by an AI agent we built. Our servers are checked every morning by another. Our developers write code with AI tools, and AI assistants are connected to Moodle, Salesforce and this website through connectors we wrote ourselves.

Real tickets, real Slack messages and the connectors behind them, with the client details removed.