Which systems can you migrate from?
We regularly plan moves from Ellucian Banner, Tribal SITS, Quercus, Ellucian Colleague and spreadsheet-led operations. If yours is not on that list, discovery still grades the export and tells you what is possible.
How long does a migration take?
Most colleges are live in under two months from the start of discovery, including a parallel run. The migration itself is AI-assisted and measured in days; the calendar is set by your intakes and your sign-off, not by the tooling. Complex multi-campus estates take longer, and discovery sets the date before you commit.
Will we lose historic records or transcripts?
No. Historic enrolments, results and awards come across so transcripts can be produced from Innealla for past students. Where the old system holds documents, we migrate them to the student’s record or keep a read-only archive, whichever you prefer.
What happens to our Moodle, CRM and finance integrations?
They are rebuilt on the Integration Hub as part of the fixed price: our Moodle plugin, the Salesforce managed app or Zoho connector, and GL and payment exports to your finance system. Anything bespoke is scoped at discovery.
How does the cost compare?
Innealla is a hosted subscription banded by student numbers, so a smaller college pays a price set for its size. Set-up and migration are a fixed price agreed at discovery, and your rate is held for 24 months. We put the figures beside your current licence, hosting and support costs.
Our data is messy. Is that a problem?
It is normal. Discovery grades every table from A to G so you see exactly where the gaps and duplicates are, and the migration tooling de-duplicates students and reconciles balances with every decision logged. Nothing is loaded until your team has checked the reconciliation.
Will our staff need to be technical?
No. Programmes, fee matrices and award rules are configured in screens, not code, and the AI brain lets staff ask questions and give instructions in plain English. Training is part of the set-up, and our service desk is there afterwards.
Can students see their own information?
Yes. The student portal and the branded mobile app give students their timetable, results, fee balance, documents and re-enrolment, which takes the lookup emails off your admissions and finance teams.
What is the first step?
A fixed-price Innealla Discovery. You get a graded assessment of your data, a migration price and a go-live window before anything is committed.