Signals in one place
Attendance, Moodle logins, submissions, forum and quiz activity, results and fee status.
Home / Solutions / Student engagement
Student engagementEarly alert
See which students are slipping before the exam board does.
Attendance, Moodle activity, assessment results and fee status in one picture per student, with early alerts for the people who can act. Runs inside Moodle or alongside Innealla.
Runs inside MoodleYour own rulesHosted in AWS Ireland
The problem
The signals are already there. Nobody sees them together.
AttendanceMoodleSubmissionsResultsFeesSupport
They are spread across the attendance register, Moodle, the assessment system and the fees ledger, and nobody sees them together until it is too late.
Who it is for
Colleges finding out about individual students too late.
Usually from a results list or a withdrawal form.
- Colleges worried about retention and progression, who want to hear about a struggling student in week three
- Student support teams working from spreadsheets and email
- Colleges with attendance obligations for international students
- Moodle colleges that want early alert without a new system for staff to log in to
What the platform does
Every signal a college already holds, in one picture per student.
With a named person to act on it.
Early alerts
To programme leaders, student support and personal tutors.
Check-ins and nudges
By email, SMS or the student app, with replies and outcomes recorded.
Caseload and referrals
Case notes and referral workflows for student support.
Dashboards
Retention and engagement by programme, intake and module.
Your own rules
Rules and thresholds that are the college’s own, not ours.
From a flag to a recorded outcome
An alert on its own changes nothing.
The platform is built around what happens after the flag.
After the flag
Who is told, what they do, how it ended.
Alerts go to the people who can act, under rules and thresholds the college sets.
- Check-ins and nudges by email, SMS or the student app, with replies recorded
- A caseload view, case notes and referral workflows
- Retention and engagement by programme, intake and module
- Attendance, follow-up and outcome in one record
Works with what you run
It does not replace anything.
It connects to Moodle, Innealla or another SIS, the timetable and the CRM through our Integration Hub.
How you buy it
A hosted subscription per college.
Banded by student numbers, with a fixed set-up fee. We host it, run it and support it.
Monthly subscription
One subscription per college, banded by student numbers.
Hosting and support includedFixed set-up
Connections to Moodle, your SIS, timetable and CRM, and your own rules and thresholds.
Agreed before we startInside Moodle or Innealla
Runs inside Moodle for colleges who want it there, or alongside Innealla.
Hosted in AWS Ireland
Built for a college we run Moodle for
Now available to other colleges.
The student engagement platform was built for a college we run Moodle for, and runs inside Moodle or alongside Innealla.
- Moodle: logins, submissions, forum and quiz activity
- Innealla or another SIS: enrolments, results and fee status
- The timetable and the CRM, through the Integration Hub
What does the student engagement platform actually do?
It pulls together the engagement signals a college already holds: class attendance, Moodle activity (logins, submissions, forum and quiz activity), assessment results and fee status. From those it builds a per-student engagement picture and raises early alerts to programme leaders, student support and personal tutors.
Do we have to use Innealla to use it?
No. It runs inside Moodle for colleges who want it there, or alongside Innealla. It connects through our Integration Hub to Moodle, to Innealla or another SIS, to the timetable and to the CRM, so it works with the student record you already have.
Who decides what counts as a student at risk?
The college does. The rules and thresholds are yours: which signals matter, how they are weighted, when an alert is raised and who receives it. We configure them with you at set-up and you can change them afterwards.
Where is the data held and what does the AI do with it?
The platform is hosted by Inneall in AWS Ireland under a data processing agreement with the college. The AI features, such as summarising a student’s situation for a tutor or drafting a check-in, run on a model hosted by Inneall in Ireland, so student data stays on our platform.
How is it priced?
As a monthly subscription per college, banded by student numbers, plus a fixed set-up fee that covers connecting it to your systems and configuring your rules. Hosting, running and supporting the platform are included.
Next step
Hear about a struggling student in week three.
See the engagement picture, alerts and caseload working on your own Moodle.
Integrators for specialised education and CRM platforms
- Moodle
- Salesforce
- Zoho
- HubSpot
- Sitefinity
- Celcat
- Microsoft 365
- AWS
Every signal a college already holds, in one picture per student,
with a named person to act on it
What the platform does
Most colleges already hold the signals that show a student is struggling. They are just spread across the attendance register, Moodle, the assessment system and the fees ledger, and nobody sees them together until it is too late. The student engagement platform joins them up and puts the result in front of the people who can do something about it.
- Engagement signals in one place: class attendance, Moodle logins, submissions, forum and quiz activity, assessment results and fee status
- A per-student engagement picture, with early alerts to programme leaders, student support and personal tutors
- Check-ins and nudges by email, SMS or the student app: a missed-submission reminder, a “how are you getting on” check-in, an invitation to a support appointment, with replies and outcomes recorded on the student
- A caseload view, case notes and referral workflows for student support, so a flag turns into a conversation and a recorded outcome
- Retention and engagement dashboards for management, by programme, intake and module
- Rules and thresholds that are the college’s own, not ours
- AI that summarises a student’s situation for a tutor or drafts a check-in, running on a model hosted by Inneall in Ireland
How you buy it
The student engagement platform is a hosted subscription per college, banded by student numbers, with a fixed set-up fee. We host it, run it and support it.
- One monthly subscription per college, banded by student numbers
- Fixed set-up covering the connections to Moodle, your SIS, timetable and CRM, and the configuration of your own rules and thresholds
- Hosted by Inneall in AWS Ireland under a data processing agreement
- Runs inside Moodle for colleges who want it there, or alongside Innealla
- Connected through our Integration Hub to Moodle, Innealla or another SIS, the timetable and the CRM
From a flag to a recorded outcome
An alert on its own changes nothing. The platform is built around what happens after the flag: who is told, what they do, what the student said, and how it ended.
- Alerts go to the people who can act: programme leaders, student support and personal tutors, under rules and thresholds the college sets
- Check-ins and nudges by email, SMS or the student app, with replies recorded on the student
- Student support gets a caseload view, case notes and referral workflows
- The AI can summarise a student’s situation for a tutor or draft a check-in, on a model hosted by Inneall in Ireland
- Management sees retention and engagement by programme, intake and module
- For colleges with attendance obligations for international students, attendance, follow-up and outcome sit in one record
Who it is for
Colleges that know retention and progression are a problem but are finding out about individual students too late, usually from a results list or a withdrawal form.
- Colleges worried about retention and progression, who want to hear about a struggling student in week three rather than at the exam board
- Student support teams working from spreadsheets and email, who need a caseload, case notes and a record of what was done
- Colleges with attendance obligations for international students, who need attendance, follow-up and outcome in one place
- Moodle colleges that want early alert without a new system for staff to log in to
Works with the systems you already run
The student engagement platform does not replace anything. It connects to the systems a college already has through our Integration Hub and reads the signals from there.
- Moodle: logins, submissions, forum and quiz activity, and the option to run the platform inside Moodle itself
- Innealla or another SIS: enrolments, assessment results and fee status
- The timetable: so class attendance is measured against what was scheduled
- The CRM: so student support cases and referrals line up with the records already held
- Email, SMS and the student app for check-ins and nudges
How we do things
Partnership, transparency, user-centred design and long-term quality guide every project. Each one runs through the same six stages, so you always know where it stands and who is accountable.
DISCOVER
Audit and workshops
Scope of work
Integration mapping
Risk and dependency analysis
Finalised project plan
Scope of work
Integration mapping
Risk and dependency analysis
Finalised project plan
DESIGN
User experience
Concept proposals
Stakeholder reviews
Design development
Final specifications
Approval to progress
Concept proposals
Stakeholder reviews
Design development
Final specifications
Approval to progress
BUILD
Software development
System integration
Customisations
Content and data migration
Front end interface
System integration
Customisations
Content and data migration
Front end interface
TEST
Functional and user acceptance testing
Browser/app performance testing
Accessibility
System and security
Browser/app performance testing
Accessibility
System and security
DEPLOY
Training
Final configuration and domain go-live
Hypercare in the first weeks
Bug-fix support
Handover to support
Final configuration and domain go-live
Hypercare in the first weeks
Bug-fix support
Handover to support
SUPPORT
Tailored service level agreements
Responsive support
Planned maintenance
Quality control
Performance tuning
Responsive support
Planned maintenance
Quality control
Performance tuning
Discover how we think,
deliver and make an impact
View more
We love API environments
and the challenge of integration
We’ve integrated systems others refused to touch!
“Inneall’s impact on our ability to deliver reliable, scalable technology has been absolutely enormous. What sets them apart is their deep knowledge of our business, they understand our systems, our teams, and our priorities. That means we’re not dealing with a technology supplier; we’re working with a partner who genuinely cares about getting it right.”
Edward Ormonde
Head of IT, Dublin Business School
Frequently Asked Questions
What does the student engagement platform actually do?
It pulls together the engagement signals a college already holds: class attendance, Moodle activity (logins, submissions, forum and quiz activity), assessment results and fee status. From those it builds a per-student engagement picture and raises early alerts to programme leaders, student support and personal tutors. Staff can send check-ins and nudges by email, SMS or the student app, student support gets a caseload view with case notes and referrals, and management gets retention and engagement dashboards by programme, intake and module.
Do we have to use Innealla to use it?
No. It runs inside Moodle for colleges who want it there, or alongside Innealla. It connects through our Integration Hub to Moodle, to Innealla or another SIS, to the timetable and to the CRM, so it works with the student record you already have.
Who decides what counts as a student at risk?
The college does. The rules and thresholds are yours: which signals matter, how they are weighted, when an alert is raised and who receives it. We configure them with you at set-up and you can change them afterwards.
Where is the data held and what does the AI do with it?
The platform is hosted by Inneall in AWS Ireland under a data processing agreement with the college. The AI features, such as summarising a student’s situation for a tutor or drafting a check-in, run on a model hosted by Inneall in Ireland, so student data stays on our platform.
How is it priced?
As a monthly subscription per college, banded by student numbers, plus a fixed set-up fee that covers connecting it to your systems and configuring your rules. Hosting, running and supporting the platform are included.