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Managed learningMoodle hosting and support

Moodle, run properly.

Hosting, upgrades, security, backups and support for your Moodle platform, from people who have run it for colleges since 2017.

Running Moodle since 2017AWS Ireland or your own cloudMoodle and Iomad

The problem

Most Moodle problems aren’t Moodle problems. They surface at the worst time of the academic year.

HostingUpgradesPluginsBackupsIntegrationsRollover

They are hosting, upgrade, plugin, backup and integration problems, and they tend to land at the busiest point of the year. We take those off your desk, so your team can look after teaching and learning instead of servers.

A college team working together

Who it is for

Colleges that run Moodle and would rather not run the servers.

One agreement for hosting, upgrades, support and integration, sized for colleges and training providers of every shape.

  • Private and professional colleges
  • Health and public-sector training organisations
  • Multi-tenant estates serving several schools or brands
  • Institutions moving off a departing supplier or an in-house server
Talk to us →

What’s included

Hosting, upgrades, support and integration, in one agreement.

Every part of running Moodle well, from the servers to the academic-year rollover, with a named service desk you can call.

▢

Hosting on AWS in Ireland

Sized for your enrolment peaks, so the platform holds up when the whole college logs in at once.

↑

Patching and upgrades

Security patching and Moodle upgrades on a published schedule, tested on your staging site first.

▢

Daily backups

Backed up every day, with a restore procedure agreed with you in advance.

◔

Support allowance

A monthly support allowance, a named service desk and an agreed service level.

⇄

Integrations

Connected to your student records (including Innealla), timetable, authentication and reporting.

↻

Academic-year rollover

Handled with you, every year, so the new year starts on a clean platform.

Also included: AI, safely

An AI assistant that can use Moodle, safely.

Our Moodle connector lets an AI assistant work with your Moodle site, safely and under your control. The case study shows how we built it and what it can do.

Read how it works →

Moodle, Iomad and Innealla

Already running on Inneall, connected to everything else.

We operate Moodle for Irish colleges today, including multi-tenant estates.

Moodle and Iomad

Single sites and multi-tenant estates.

One platform can serve several schools or brands. We run Moodle, Iomad and the plugins around them, and keep the integrations that feed them working through every upgrade.

  • Dublin Business School, whose Moodle estate we build, integrate and operate
  • Moodle, Iomad and related plugins
  • Integrations with student records, attendance and payments
See our work →

Integrations with Innealla

Courses and enrolments that set themselves up.

Our Moodle plugin provisions courses, cohorts and enrolments from the curriculum in Innealla, our own student information system. We also integrate Moodle with other student record systems, timetabling, attendance, authentication and payments, through the same Integration Hub.

Upgrades and rollover

No surprises in term time.

Every change is tested before it reaches production, and scheduled around your teaching calendar, not ours.

01

Staging first

Each upgrade is applied to your staging site before anything else.

02

Checked end to end

Tested against your plugins, theme and integrations.

03

Scheduled with you

Production goes at a time agreed with you, usually outside teaching hours.

04

Kept current

Security patches follow the Moodle release cycle; PHP and database versions stay within supported ranges.

↻
Academic-year rollover, handled with you every yearRollover is part of the agreement, not a separate project, so the new academic year starts on a clean, working platform.

Hosting models and pricing

Three ways to run it.

The same service, priced to fit how your platform is hosted.

HOSTED BY INNEALL

Inneall-hosted

We host Moodle on AWS in Ireland. Infrastructure, management and your support allowance come together.

One monthly charge
YOUR AWS ACCOUNT

Your AWS account

We run Moodle inside your own AWS account, so you keep the cloud contract and the billing.

Fixed monthly retainer by environment and service hours
YOUR CLOUD

Azure or another cloud

The same service on the cloud you already use, working within that platform’s controls.

The same fixed monthly retainer

Changing models later? Migration between any of these is a fixed-price project.

Discuss pricing →

Start here

Start with a Moodle Health Check.

A fixed-price, two-week review of your Moodle platform, with a short report written for IT management and a recommended upgrade path. It is the usual first step before any hosting or support agreement.

Fixed priceTwo weeksReport for IT management
Book a Moodle Health Check →

What the report covers

  • Security, PHP and database versions, plugins
  • Performance, cron, logging and theme
  • Backups, recovery and hosting
  • Accessibility, integrations and authentication
  • Upgrade path and what to do first

Proof

Dublin Business School’s Moodle, built, integrated and operated by us.

A technology partnership at the heart of DBS’s digital ambition, from hosting to integration.

Dublin Business School, Aungier Street

“Inneall’s impact on our ability to deliver reliable, scalable technology has been absolutely enormous. We’re not dealing with a technology supplier; we’re working with a partner who genuinely cares about getting it right.”

EO
Edward OrmondeHead of IT, Dublin Business School
Read the DBS case study →
AI AT INNEALL

Lugh: the AI agent that answers our service desk first

Read more →
AI AT INNEALL

An AI assistant that can use Moodle, safely

Read more →
AI AT INNEALL

The Ops Agent: how our servers are checked every morning before anyone logs in

Read more →

FAQ

Moodle questions.

Something else? Talk to us and an engineer will answer.

What does managed Moodle hosting from Inneall include?

Hosting on AWS in Ireland sized for your enrolment peaks, security patching and Moodle upgrades on a published schedule tested on staging first, daily backups with an agreed restore procedure, a monthly support allowance with a named service desk and service level, and the academic-year rollover handled with you every year.

Can you host Moodle in our own AWS or Azure account?

Yes. We run Moodle on our own infrastructure, inside your AWS account, or on Azure and other clouds, with a fixed monthly retainer by environment and service hours. Moving between any of these is a fixed-price project.

How do you handle Moodle upgrades?

Each upgrade is applied to your staging site first, checked against your plugins, theme and integrations, and only then scheduled for production at a time agreed with you, usually outside teaching hours. Security patches follow the Moodle release cycle, and we keep PHP and database versions within supported ranges.

Does Moodle connect to our student information system?

Yes. Our Moodle plugin provisions courses, cohorts and enrolments from the curriculum in Innealla, our own student information system, and we integrate Moodle with other student record systems, timetabling, attendance, authentication and payments through the same Integration Hub.

What is the Moodle Health Check?

A fixed-price, two-week review of your Moodle platform covering security, versions and plugins, performance, backups and hosting, accessibility, integrations and authentication, with a short report written for IT management and a recommended upgrade path. It is the usual first step before any hosting or support agreement.

Do you support Iomad and multi-tenant Moodle?

Yes. One platform can serve several schools or brands. We run Moodle, Iomad and the plugins around them, and keep the integrations that feed them working through every upgrade.

Next step

We run the platform. You keep teaching.

Start with a fixed-price, two-week Moodle Health Check, and get a plan you can act on.

Integrators for specialised education and CRM platforms

  • Moodle
  • Salesforce
  • Zoho
  • HubSpot
  • Sitefinity
  • Celcat
  • Microsoft 365
  • AWS

Hosting, upgrades, support and integration
for Moodle, in one agreement

software developer

Start with a Moodle Health Check

A fixed-price, two-week review of your Moodle platform, with a short report written for IT management.

  • Security, PHP and database versions, plugins
  • Performance, cron, logging and theme
  • Backups, recovery and hosting
  • Accessibility, integrations and authentication
  • Upgrade path and what to do first
Request a Health Check

What is included

Most Moodle problems are hosting, upgrade, plugin, backup and integration problems that surface at the worst time of the academic year. We take those off your desk.

  • Hosting on AWS in Ireland, sized for your enrolment peaks
  • Security patching and Moodle upgrades on a published schedule, tested on your staging site first
  • Daily backups and a restore procedure agreed with you
  • A monthly support allowance, a named service desk and an agreed service level
  • Integrations with your student records (including Innealla), timetable, authentication and reporting
  • Academic-year rollover handled with you, every year
  • An AI assistant that can use Moodle, safely
Talk to us
strategic consulting

Three ways to run it

The same service, priced to fit how your platform is hosted.

  • Inneall-hosted: infrastructure, management and support allowance in one monthly charge
  • Your AWS account: a fixed monthly retainer by environment and service hours
  • Your Azure or other cloud: the same retainer, on that platform's controls
  • Migration between any of these as a fixed-price project
Discuss pricing

Who it is for

Colleges and training providers that run Moodle and would rather not run the servers.

  • Private and professional colleges
  • Health and public-sector training organisations
  • Multi-tenant estates serving several schools or brands
  • Institutions moving off a departing supplier or an in-house server
Talk to us
AI & Intelligent automation

Already running on Inneall

We operate Moodle for Irish colleges today, including multi-tenant estates.

  • Dublin Business School, whose Moodle estate we build, integrate and operate
  • Moodle, Iomad and related plugins
  • Integrations with student records, attendance and payments
See our work

How we do things

Partnership, transparency, user-centred design and long-term quality guide every project. Each one runs through the same six stages, so you always know where it stands and who is accountable.

 how-we-do-thingshow-we-do-mobile
DISCOVER
Audit and workshops
Scope of work
Integration mapping
Risk and dependency analysis
Finalised project plan
DESIGN
User experience
Concept proposals
Stakeholder reviews
Design development
Final specifications
Approval to progress
BUILD
Software development
System integration
Customisations
Content and data migration
Front end interface
TEST
Functional and user acceptance testing
Browser/app performance testing
Accessibility
System and security
DEPLOY
Training
Final configuration and domain go-live
Hypercare in the first weeks
Bug-fix support
Handover to support
SUPPORT
Tailored service level agreements
Responsive support
Planned maintenance
Quality control
Performance tuning

Discover how we think,
deliver and make an impact

View more
Case Studies

A Technology Partnership at the Heart of DBS’s Digital Ambition

Read more
AI at Inneall

Lugh: the AI agent that answers our service desk first

Read more
AI at Inneall

The Ops Agent: how our servers are checked every morning before anyone logs in

Read more

We love API environments
and the challenge of integration

We’ve integrated systems others refused to touch!

“Inneall’s impact on our ability to deliver reliable, scalable technology has been absolutely enormous. What sets them apart is their deep knowledge of our business, they understand our systems, our teams, and our priorities. That means we’re not dealing with a technology supplier; we’re working with a partner who genuinely cares about getting it right.”

Edward Ormonde

Head of IT, Dublin Business School

Frequently Asked Questions

What does managed Moodle hosting from Inneall include?
Hosting on AWS in Ireland sized for your enrolment peaks, security patching and Moodle upgrades on a published schedule tested on staging first, daily backups with an agreed restore procedure, a monthly support allowance with a named service desk and service level, and the academic-year rollover handled with you every year.
Can you host Moodle in our own AWS or Azure account?
Yes. We run Moodle on our own infrastructure, inside your AWS account, or on Azure and other clouds, with a fixed monthly retainer by environment and service hours. Moving between any of these is a fixed-price project.
How do you handle Moodle upgrades?
Each upgrade is applied to your staging site first, checked against your plugins, theme and integrations, and only then scheduled for production at a time agreed with you, usually outside teaching hours. Security patches follow the Moodle release cycle, and we keep PHP and database versions within supported ranges.
Does Moodle connect to our student information system?
Yes. Our Moodle plugin provisions courses, cohorts and enrolments from the curriculum in Innealla, our own student information system, and we integrate Moodle with other student record systems, timetabling, attendance, authentication and payments through the same Integration Hub.
What is the Moodle Health Check?
A fixed-price, two-week review of your Moodle platform covering security, versions and plugins, performance, backups and hosting, accessibility, integrations and authentication, with a short report written for IT management and a recommended upgrade path. It is the usual first step before any hosting or support agreement.