Projects and managed services
Delivering connected
digital ecosystems
Software development, system integrations and solution design for the entire student experience
Integrators for specialised education and CRM platforms
Bringing together strategy,
software and automation
Automated Admissions & Compliance
Transform your admissions process with automation and AI
- Faster and more accurate processing of applications
- Efficient compliance checks and document validation
- Streamline every stage of the process
- Achieve faster turnaround times and full visibility of every decision
End-to-End Student Journey Management
Engage and enable students at every touchpoint at every stage, with a seamless digital ecosystem.
- Connect your CRM, SIS, LMS, finance and communication tools
- Replace inefficient manual processes, spreadsheets and silos
- Synchronise student data for end-to-end consistency and visibility
- Elevate the student experience from first contact through to graduation
Strategic consulting and solutions design
Defining the right routes to achieve system, process and student experience ambitions.
- Audit of existing processes and technology
- Identifying inefficiencies
- Designing smarter, connected infrastructure
- Streamlining and simplifying complexity
- Building in scalability and flexibility
AI and Intelligent Automation
Combining deep understanding of the education environment with AI to increase insight, speed of service and automation.
- Introducing automation where it matters most
- Solutions range from processing applications to validating documents to supporting students through intelligent chatbots
- Teams are freed from manual processing work – accuracy increases
- Students experience smarter, more responsive operations across the student journey
Support and Managed Services
Providing ongoing maintenance and evolution of the systems we deliver and support.
- Responsive and dependable service
- Partnering on continuous improvements
- Working like an in-house team
- Engaging with stakeholders on feedback and challenges
- Maintaining integrity and security of systems
How we do things
We’re guided by our delivery principles of partnership, transparency, user-centred design and long-term quality. Ensuring a structured, collaborative framework and clarity and accountability at all times.
DISCOVER
Audit and workshops
Scope of work
Integration mapping
Risk and dependency analysis
Finalised project plan
Scope of work
Integration mapping
Risk and dependency analysis
Finalised project plan
DESIGN
User experience
Concept proposals
Stakeholder reviews Design development
Final specifications
Approval to progress
Concept proposals
Stakeholder reviews Design development
Final specifications
Approval to progress
BUILD
Software development
System integration
Customisations
Content and data migration
Front end interface
System integration
Customisations
Content and data migration
Front end interface
TEST
Functional and user acceptance testing
Browser/app performance testing
Accessibility
System and security
Browser/app performance testing
Accessibility
System and security
DEPLOY
Train
Final configurations and domain go-live
Support and monitoring
Bug-fix support
Performance tuning
Final configurations and domain go-live
Support and monitoring
Bug-fix support
Performance tuning
SUPPORT
Tailored service level agreements
Responsive support
Planned maintenance
Quality control
Performance tuning
Responsive support
Planned maintenance
Quality control
Performance tuning
We love API environments
and the challenge of integration
We’ve integrated systems others refused to touch!
“Inneall’s impact on our ability to deliver reliable, scalable technology has been absolutely enormous. What sets them apart is their deep knowledge of our business, they understand our systems, our teams, and our priorities. That means we’re not dealing with a technology supplier; we’re working with a partner who genuinely cares about getting it right.”
Edward Ormonde
Head of IT, Dublin Business School
Frequently Asked Questions
We have deep expertise in a specific set of platforms, including Zoho, Salesforce, Moodle, Sitefinity, and Celcat, because we've found them to be the most capable and reliable solutions for education environments. That said, we're not tied to any single vendor. Our starting point is always your requirements, and we'll recommend whatever best fits your institution's needs, existing infrastructure, and budget. If you already have platforms in place, we'll work with those wherever possible.
Can you help with the redesign of internal workflows?
Yes, this is a core part of what we do. Before we write a line of code or configure a system, we invest time in understanding how your teams actually work, not just how processes are supposed to work on paper. We identify inefficiencies, duplication, and friction points, and design smarter workflows that your technology then supports. Better systems built on broken processes don't deliver better outcomes, so getting the workflow right first is essential.
Will off the shelf software meet all our needs?
Sometimes, but rarely entirely. Off the shelf platforms are a strong foundation, they're proven, maintainable, and cost effective. But education institutions have unique processes, compliance requirements, and integration needs that generic software rarely accommodates out of the box. Our approach is to use best in class platforms where they fit and build bespoke solutions where they don't, integrating everything into a seamless ecosystem. You get the reliability of established software with the flexibility to meet your specific needs.
How long does a typical project take?
It varies considerably depending on the scope. A focused integration or workflow automation project might be delivered in a matter of weeks, while a full digital transformation programme across recruitment, SIS, LMS and reporting could span six to twelve months or more. We break every project into clear, manageable phases so you see progress early and can adapt as requirements evolve. During discovery, we'll give you a realistic timeline based on your specific objectives.