Home/Solutions

SolutionsFor colleges in Ireland and the UK

Whatever the
problem, there is one
place to start.

Six things colleges ask us for, each with a fixed-price first
step: recruit and admit, keep one student record, connect
what you already run, teach and keep students engaged, put
AI to work safely, and run it all securely.

Talk to us See the six first steps

01  ·  BY NEED

Six offers, one connected
system, and a fixed-price first
step for each.

Each one works on its own, and each one
connects to everything else you run. Start with
whichever problem is costing you most.

  • 01

    Recruit, admit and support students

    Enquiries, applications, admissions checks and student support in one connected flow, so nobody re-keys and nobody waits.

    First step: Service Desk Design Sprint →

  • 02

    Keep one student record

    Innealla, our own SIS: admissions to transcript in one cloud system, with reporting and an AI brain built in.

    First step: Innealla Discovery →

  • 03

    Teach, and keep students engaged

    Moodle hosted, patched, upgraded and supported since 2017, connected to your student record.

    First step: Moodle Health Check →

  • 04

    Connect what you already run

    Student record, Moodle, CRM, timetable, finance and service desk working as one. Not tied to any vendor.

    First step: Integration Review →

  • 05

    Put AI to work, safely

    AI that can use your systems, not a chatbot with a knowledge base. Within each user's permissions, every request logged.

    First step: AI Readiness Assessment →

  • 06

    Run it all securely

    Hosted in Ireland, in our AWS account or yours, checked every morning by our Ops Agent before anyone logs in.

    First step: Cloud and Security Review →

The Applications screen: an application pipeline with pending, under review, accepted and enrolled counts, and a list of applicants

01 · Student Services

Recruit, admit and support students.

Enquiries, applications, admissions checks and student support in one connected flow, so nobody re-keys and nobody waits. Students do not care which office owns their question. A service desk gives them one front door and gives staff one queue.

Who it is for

Colleges where student support has outgrown the inbox: services spread across shared mailboxes, admissions teams handling documents by hand, or Salesforce and Zoho not yet connected to the SIS.

What is included

  • Website enquiries captured in Salesforce or Zoho, with automated follow-up
  • Admissions from application to enrolment, with document checks and account creation in Moodle and the SIS
  • Service desk and case management on Salesforce Service Cloud or Zoho
  • Student self-service: requests, letters, appointments, documents, fees
  • A knowledge base and first-line support that hands over to a person with the full history
  • Reporting on volumes, response times and recurring issues
Student Services →
A student profile in Innealla: personal details, enrolment details and academic performance on one record

02 · Innealla SIS

Keep one student record.

Innealla is our own student information system: admissions, curriculum, enrolments, timetabling, fees, assessment and transcripts in one cloud system, with reporting and an AI brain built in. Hosted and run by us in AWS Ireland.

Who it is for

Private and professional colleges in Ireland and the UK, from a few hundred students to several thousand, replacing a departing supplier, a legacy SIS or spreadsheets and local databases.

What is included

  • One data model, so a change in the curriculum reaches the timetable, the enrolments and the portal
  • Dashboards for enrolment, attendance and finance, with numbers leadership can trust
  • Academic-year rollover with a preview before anything goes live
  • Modules switched on per college; student portal and mobile app as add-ons
  • Connected to Moodle, CRM, finance and timetabling from day one
  • Fixed-price set-up, live in under two months
About Innealla →
A student working on a laptop in a library

03 · Managed Learning

Teach, and keep students engaged.

Moodle hosted, patched, upgraded and supported by people who have run it for colleges since 2017, connected to your student record so attendance, results and at-risk flags are in one place.

Who it is for

Colleges and training providers that run Moodle and would rather not run the servers, including multi-tenant estates serving several schools or brands, and institutions moving off a departing supplier or an in-house server.

What is included

  • Hosting in AWS Ireland or your own cloud, sized for enrolment peaks
  • Security patching and upgrades on a published schedule, tested on staging first
  • Daily backups with a restore procedure agreed with you
  • A monthly support allowance, a named service desk and an agreed service level
  • Academic-year rollover handled with you, every year
Managed Learning →
The Integration Hub: connectors for Google Workspace, Microsoft Entra ID, Okta and Moodle, each with its own configuration

04 · Connected Campus

Connect what you already run.

Replacing a system to fix a process rarely makes sense. Connecting it usually does. We build and look after the integrations between your student record, Moodle, CRM, timetable, finance and service desk.

Who it is for

Colleges running systems from different suppliers and different decades, where staff re-key data between them and students have to know which system holds what.

What is included

  • Every system and interface mapped, with what is manual or undocumented called out
  • Integrations that are documented, monitored and supportable by someone other than the person who built them
  • The Integration Hub: Moodle plugin, Salesforce managed app, Zoho, Celcat, Microsoft 365, Google Workspace, finance
  • Least privilege, logged access and no shared passwords
See the Integration Hub →Connected Campus →
A student assistant answering

05 · AI for Higher Education

Put AI to work, safely.

AI that can use your systems, not a chatbot with a knowledge base. Built by a company that already runs its own service desk and servers on agents it built.

Where it fits

A chatbot can explain the fee policy. It cannot tell a student what they owe, when their next class is, or whether yesterday’s request has been picked up. Ours can, because it reaches the systems that know.

What is included

  • Assistants connected to the student record, Moodle, CRM and service desk, within each user’s permissions
  • Every request logged; writes previewed before they run
  • Connectors we built and run ourselves first
  • Pilot, production and managed AI, on OpenAI, Anthropic, Microsoft or Salesforce Agentforce
AI for Higher Education →
The Ops Agent posting its daily fleet sweep in Slack, with an action that needs a person to approve it

06 · Cloud and Security

Run it all securely.

AWS hosting, deployment pipelines, monitoring, backups and security for the systems your college depends on, in our account or yours. Hosting with a service level, not a server with a password.

Your cloud or ours

You own the account, the contract and the data. We operate the named systems under an agreed service: Inneall-hosted on AWS in Ireland, in your AWS account, or on Azure.

What is included

  • Hosted in Ireland, monitored every morning by our Ops Agent before anyone logs in
  • Automated deployment pipelines, so releases are repeatable and auditable
  • Backups with a restore procedure agreed with you
  • A monthly report: changes, incidents, patch status, access review, cost
  • Working towards ISO/IEC 27001; a data processing agreement with every client
Cloud and Security →

02  ·  By platform

Everything we sell to colleges,
connected through one
Integration Hub.

Each product is built or run by Inneall, hosted in
AWS Ireland and connected to the others, so you
can start with one and add the rest without a new
integration project each time.

Chosen for colleges, connected
by us.

We are not tied to a vendor. We run the platforms that have proven themselves in colleges, built Innealla where no platform fitted, and connect all of it through one Integration Hub.

  • Innealla, Moodle, Salesforce, Zoho, Celcat, Sitefinity, WordPress
  • Hosted in AWS Ireland or your own AWS or Azure account
  • One service desk and one agreement for everything we run
  • A fixed-price review to find out what you actually need

Learning

Learning Management System

Moodle as a managed service: hosted in AWS Ireland or your own cloud, upgraded, monitored and supported by people who know Moodle inside out.

  • Course creation, assessment, reporting and learner engagement
  • Deep integration with your SIS, CRM and communication tools
  • Safe AI assistants connected through our own Moodle connector
Managed Learning →

Recruitment and support

CRM for Education

Recruitment, admissions and student support on Salesforce or Zoho, connected to the student record through our managed apps.

  • Enquiry to application to enrolment without re-keying
  • Service desk and case management for students and staff
  • Our Salesforce managed app and Zoho connector, built and maintained by us
  • A single view of every student relationship, with the SIS as the system of record
CRM for Education →

Finance

Payments and Finance

Fees, invoices and payments against the student account, with the finance system reconciled rather than re-keyed.

  • Online payments, payment links and instalment plans
  • Fee matrices, sponsor billing, discounts, credit notes and refunds in Innealla
  • Holds that stop re-enrolment until fees are cleared
  • GL journal export to your accounts system through the Integration Hub
Finance in Innealla →

Scheduling

Timetabling

Built into Innealla, with planning scenarios, clash checking and attendance registers generated from the timetable. For colleges that keep Celcat, we are a long-standing Celcat partner and connect it to the student record.

  • Branch the live timetable, make changes, check them and publish, with rollback
  • Rooms, staff and student timetables from one set of events
  • Attendance registers and at-risk flags from the same data
  • Student timetables in the portal and the mobile app
Timetabling in Innealla →

Students

Mobile Applications

A branded student app on iOS and Android, on top of your Innealla student portal or your Moodle.

  • Timetable, grades, fees, documents and re-enrolment in the student’s pocket
  • Custom-branded for each college
  • Moodle app builds for colleges that run their VLE with us
  • Priced as an add-on to Innealla, with no separate platform to run
Student Engagement →

Recruitment

Websites for Education

Recruitment and engagement websites that capture enquiries straight into your CRM, built on Sitefinity or WordPress and hosted by us.

  • Enquiry and application forms feeding Salesforce or Zoho
  • Course catalogue driven from the student record, not re-typed
  • On-brand design, accessibility and performance built in
  • Our own site is maintained by an AI agent through a connector we wrote
See all products →

03  ·  By organisation

Built for the way colleges and
training providers actually run.

We work with colleges and training providers in
Ireland and the UK, and the same platforms serve
both.

Students walking through a college atrium

Higher education

Private and professional colleges

Colleges running the student operation across a patchwork of tools that do not talk to each other, or on a legacy SIS bent to fit Irish processes, and that want a supplier they can actually talk to.

  • From a few hundred students to several thousand
  • Replacing a departing supplier, a legacy SIS or spreadsheets and local databases
  • Groups with several schools or brands that want one platform with a separate instance for each
  • Colleges already running Moodle or Salesforce with us that want the student record connected

Moving from a specific system? See SIS migration, or go straight to Banner, SITS, Quercus, Colleague, spreadsheets or TSM or Thesis.

Explore Innealla →
A learner studying at a laptop

Training providers

Professional and corporate
training providers

The same platforms we run for colleges, for professional bodies, training companies, and health and public-sector training organisations that need learning, records and payments to work as one.

  • Moodle run as a managed service, with multi-tenant estates for several brands
  • Innealla for enrolments, fees and certificates where a full SIS is needed
  • Payments and CRM connected, so a booking becomes a learner without re-keying
Multi-tenant MoodleIomadPaymentsCRMWebsites
Managed Learning →

How we do things

Every project runs through the
same six stages.

Partnership, transparency, user-centred design
and long-term quality guide every project, so you
always know where a project stands and who is
accountable.

  1. 01

    Discover

    • Audit and workshops
    • Scope of work
    • Integration mapping
    • Risk and dependency analysis
    • Finalised project plan
  2. 02

    Design

    • User experience
    • Concept proposals
    • Stakeholder reviews
    • Design development
    • Final specifications
    • Approval to progress
  3. 03

    Build

    • Software development
    • System integration
    • Customisations
    • Content and data migration
    • Front-end interface
  4. 04

    Test

    • Functional and user acceptance testing
    • Browser and app performance testing
    • Accessibility
    • System and security
  5. 05

    Deploy

    • Training
    • Final configuration and domain go-live
    • Support and monitoring
    • Bug-fix support
    • Performance tuning
  6. 06

    Support

    • Tailored service level agreements
    • Responsive support
    • Planned maintenance
    • Quality control
    • Performance tuning

Dublin Business School

“Inneall’s impact on our ability to deliver reliable, scalable technology has been absolutely enormous. We’re not dealing with a technology supplier; we’re working with a partner who genuinely cares about getting it right.”
EO
Edward OrmondeHead of IT, Dublin Business School

Insights

How we think, deliver and
make an impact.

View all insights →
Case study

A technology partnership at the heart of DBS’s digital ambition

Moodle, attendance, payments and Salesforce working across one estate.

Read more →
AI at Inneall

Lugh: the AI agent that answers our service desk first

He investigates, replies with a plan or a question, and escalates anything that needs a person.

Read more →
AI at Inneall

The Ops Agent: how our servers are checked every morning before anyone logs in

31 production services, from Moodle sites to APIs, checked every morning before anyone logs in.

Read more →

FAQ

Common questions.

Something else on your mind? Ask us directly and we will give you a straight answer.

Do you have preferred platforms you always recommend?

We know Moodle, Salesforce, Zoho, Sitefinity and Celcat well because they have proven themselves in colleges. We are not tied to any vendor. We start from what you need and what you already have, and we will tell you plainly if an existing platform is the right answer.

Can you help with the redesign of internal workflows?

Yes. Before we configure or build anything we sit with the people who do the work and map how it actually happens, not how the process document says it happens. We find the duplication and the friction, then design the workflow the technology will support. Better systems on broken processes do not give better outcomes.

Will off-the-shelf software meet all our needs?

Sometimes, rarely entirely. Established platforms are proven, maintainable and cost effective, but colleges have processes, compliance requirements and integrations that generic software does not cover out of the box. We use the platform where it fits and build the missing pieces where it does not, then connect everything so it works as one system.

How long does a typical project take?

A focused integration or workflow automation can be live in weeks. A full programme across recruitment, student records, learning and reporting usually runs six to twelve months. Every project is broken into short phases so you see working software early and can change direction while it is still cheap to do so.

Where is our data held and how is it protected?

Systems we host run in AWS in Ireland, with backups, monitoring and access controls in place, and we can also run inside your own AWS or Azure account. We sign a data processing agreement with every client. We are working towards ISO/IEC 27001 certification and can share our security practices on request.

Talk to us

Not sure which one you
need?

Tell us what you run and what needs to change. We’ll point you to the right fixed-price first step.

Integrators for specialised education and CRM platforms

  • Moodle
  • Salesforce
  • Zoho
  • HubSpot
  • Sitefinity
  • Celcat
  • Microsoft 365
  • AWS

Six offers, one connected system,
and a fixed-price first step for each

Recruit, admit and support students

Enquiries, applications, admissions checks and student support in one connected flow, so nobody re-keys and nobody waits.

  • Website enquiries captured in Salesforce or Zoho, with automated follow-up
  • Admissions from application to enrolment, with document checks and account creation
  • A service desk where students ask once and the answer is on the record
  • Start with a two-week Service Desk Design Sprint
Student Services

Keep one student record

Innealla is our own student information system: admissions, curriculum, enrolments, timetabling, fees, assessment and transcripts in one cloud system, with reporting and an AI brain built in.

  • One data model, so a change reaches the timetable, the enrolments and the portal
  • Dashboards for enrolment, attendance and finance, with numbers leadership can trust
  • Student portal and mobile app as add-ons
  • Fixed-price set-up, live in under two months
Innealla
end-to-end-journey
Automated Admissions 
& Compliance

Connect what you already run

Replacing a system to fix a process rarely makes sense. Connecting it usually does. We build and look after the integrations between your student record, Moodle, CRM, timetable, finance and service desk.

  • Every system and interface mapped, with what is manual or undocumented called out
  • Integrations that are documented, monitored and supportable by someone other than the person who built them
  • The Integration Hub: Moodle plugin, Salesforce managed app, Zoho, Celcat, Microsoft 365, Google Workspace, finance
  • Start with a two-week Integration Review
Connected Campus

Teach, and keep students engaged

Moodle hosted, patched, upgraded and supported by people who have run it for colleges since 2017, connected to your student record so attendance, results and at-risk flags are in one place.

  • Hosting in AWS Ireland or your own cloud, sized for enrolment peaks
  • Upgrades tested on staging first, daily backups, a named service desk
  • Academic-year rollover handled with you every year
  • Start with a two-week Moodle Health Check
Managed Learning
Student Engagement 
& Retention

Put AI to work, safely

AI that can use your systems, not a chatbot with a knowledge base. Built by a company that already runs its service desk and its servers on agents it built.

  • Assistants connected to the student record, Moodle, CRM and service desk, within each user’s permissions
  • Every request logged; writes previewed before they run
  • Connectors we built and run ourselves first
  • Start with an AI Readiness Assessment
AI for Higher Education

Run it all securely

AWS hosting, deployment pipelines, monitoring, backups and security for the systems your college depends on, in our account or yours.

  • Hosted in Ireland, monitored every morning by our Ops Agent before anyone logs in
  • Backups with a restore procedure agreed with you
  • Working towards ISO/IEC 27001; a data processing agreement with every client
  • Start with a Cloud and Security Review
Cloud & Security
institutional reporting

Professional and corporate training providers

The same platforms we run for colleges, for professional bodies and training companies that need learning, records and payments to work as one.

  • Moodle run as a managed service, with multi-tenant estates for several brands
  • Innealla for enrolments, fees and certificates where a full SIS is needed
  • Payments and CRM connected, so a booking becomes a learner without re-keying
Managed Learning

How we do things

Partnership, transparency, user-centred design and long-term quality guide every project. Each one runs through the same six stages, so you always know where it stands and who is accountable.

 how-we-do-thingshow-we-do-mobile
DISCOVER
Audit and workshops
Scope of work
Integration mapping
Risk and dependency analysis
Finalised project plan
DESIGN
User experience
Concept proposals
Stakeholder reviews
Design development
Final specifications
Approval to progress
BUILD
Software development
System integration
Customisations
Content and data migration
Front end interface
TEST
Functional and user acceptance testing
Browser/app performance testing
Accessibility
System and security
DEPLOY
Training
Final configuration and domain go-live
Hypercare in the first weeks
Bug-fix support
Handover to support
SUPPORT
Tailored service level agreements
Responsive support
Planned maintenance
Quality control
Performance tuning

Discover how we think,
deliver and make an impact

View more
Case Studies

A Technology Partnership at the Heart of DBS’s Digital Ambition

Read more
AI at Inneall

Lugh: the AI agent that answers our service desk first

Read more
AI at Inneall

The Ops Agent: how our servers are checked every morning before anyone logs in

Read more

We love API environments
and the challenge of integration

We’ve integrated systems others refused to touch!

“Inneall’s impact on our ability to deliver reliable, scalable technology has been absolutely enormous. What sets them apart is their deep knowledge of our business, they understand our systems, our teams, and our priorities. That means we’re not dealing with a technology supplier; we’re working with a partner who genuinely cares about getting it right.”

Edward Ormonde

Head of IT, Dublin Business School

Frequently Asked Questions

Do you have preferred platforms you always recommend?
We know Moodle, Salesforce, Zoho, Sitefinity and Celcat well because they have proven themselves in colleges. We are not tied to any vendor. We start from what you need and what you already have, and we will tell you plainly if an existing platform is the right answer.
Can you help with the redesign of internal workflows?
Yes. Before we configure or build anything we sit with the people who do the work and map how it actually happens, not how the process document says it happens. We find the duplication and the friction, then design the workflow the technology will support. Better systems on broken processes do not give better outcomes.
Will off the shelf software meet all our needs?
Sometimes, rarely entirely. Established platforms are proven, maintainable and cost effective, but colleges have processes, compliance requirements and integrations that generic software does not cover out of the box. We use the platform where it fits and build the missing pieces where it does not, then connect everything so it works as one system.
How long does a typical project take?
A focused integration or workflow automation can be live in weeks. A full programme across recruitment, student records, learning and reporting usually runs six to twelve months. Every project is broken into short phases so you see working software early and can change direction while it is still cheap to do so.
Where is our data held and how is it protected?
Systems we host run in AWS in Ireland, with backups, monitoring and access controls in place, and we can also run inside your own AWS or Azure account. We sign a data processing agreement with every client. We are working towards ISO/IEC 27001 certification and can share our security practices on request.