Privacy Policy
Last updated: April 2026
1. Who We Are
Inneall ("we", "us", "our") is an education technology company founded in Ireland. We specialise in software development, system integration, CRM, LMS, and digital transformation solutions for education and training institutions. Our website is located at inneall.ie.
For the purposes of data protection law, Inneall is the data controller of personal data collected through this website.
2. What Data We Collect
We may collect and process the following personal data:
Contact and enquiry data: When you submit an enquiry through our "Get in Touch" form, we collect your first name, last name, email address, company name, and message content.
Newsletter data: If you sign up for our newsletter, we collect your email address.
Usage data: We may collect technical data about how you interact with our website, including your IP address, browser type, pages visited, and time spent on pages, via cookies and analytics tools.
3. How We Use Your Data
We use the data we collect to respond to your enquiries and provide information about our services, send you newsletters and updates where you have opted in, improve our website and services, and comply with our legal obligations.
4. Legal Basis for Processing
We process your personal data on the following legal bases under GDPR:
Legitimate interests — for responding to enquiries and improving our services. Consent — for sending marketing communications such as newsletters. Legal obligation — where we are required to process data by law.
5. Cookies
Our website uses cookies to enhance your browsing experience and analyse site traffic. These may include essential cookies required for the site to function, and analytical cookies to understand how visitors use the site. You can manage your cookie preferences through your browser settings.
6. Data Sharing
We do not sell your personal data. We may share data with trusted third-party service providers who assist us in operating our website and delivering our services (such as email platforms or analytics providers), strictly on a data processing basis and subject to appropriate data protection agreements.
7. Data Retention
We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required by law. Enquiry and contact data is typically retained for up to 3 years. Newsletter subscriber data is retained until you unsubscribe.
8. Your Rights
Under GDPR, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict our processing of your data, withdraw consent at any time where processing is based on consent, and lodge a complaint with the Data Protection Commission (Ireland) at dataprotection.ie.
To exercise any of these rights, please contact us at [email protected]
9. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page. We encourage you to review it periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected]