AWS architecture
Migration and cost management, in your account or ours.
The problem
Hosting with a service level, not a server with a password.
HostingPipelinesMonitoringBackupsSecurityCost
AWS hosting, deployment pipelines, monitoring, backups and security for the systems your college depends on, run by people who answer for them.
Who it is for
What we run today.
Production systems for colleges and training providers on AWS, in Ireland and other AWS regions where a client needs it.
- Moodle estates
- Student portals and APIs
- Websites and integrations
- Client-owned AWS environments
- 31 production services, covering Moodle sites, student systems, websites and APIs, checked every morning by our Ops Agent
What is included
Hosting with a service level.
Every part of running production systems well, with a named team accountable for each.
Deployment pipelines
Automated, so releases are repeatable and auditable.
Monitoring and alerting
With agreed response times.
Backups
With a restore procedure agreed with you.
Security
Patching, vulnerability management and access control.
A monthly report
Changes, incidents, patch status, access review and cost.
Your cloud or ours
You own the account, the contract and the data.
We operate the named systems under an agreed service.
Inneall-hosted
On AWS in Ireland: infrastructure, management and support in one charge.
One monthly chargeYour AWS account
We operate it under a fixed retainer by environment and service hours.
Fixed monthly retainerAzure or another cloud
The same, on that platform’s controls.
The same fixed monthly retainerStart here
Start with a Cloud and Security Review.
Fixed price. Your hosting, security, backups and recovery reviewed, with prioritised recommendations.
Fixed pricePrioritisedReport for IT
Book a Cloud and Security Review →What the review covers
- Architecture, access and patching
- Backups and recovery, and whether they have been tested
- Cost and consolidation opportunities
- What to fix first, and what it would cost
Information security
Security you can ask us about.
We run an information security management system and are working towards ISO/IEC 27001 certification.
- Data processing agreement with every client
- Data stays in the EU unless you decide otherwise
- Least-privilege access, logged
- Business continuity planning
Proof
A partner for the work, not another supplier.
Dublin Business School, hosted, monitored and supported by us.
“Inneall are very solutions driven. They find better ways of doing things. I can throw an idea at them and they’ll find a way to do it.”
EO
Read the DBS case study →Edward OrmondeHead of IT, Dublin Business School
CASE STUDY
A technology partnership at the heart of DBS’s digital ambition
Read more →AI AT INNEALL
The Ops Agent: how our servers are checked every morning before anyone logs in
Read more →
AI AT INNEALL
Lugh: the AI agent that answers our service desk first
Read more →Do you have preferred platforms you always recommend?
We know Moodle, Salesforce, Zoho, Sitefinity and Celcat well because they have proven themselves in colleges. We are not tied to any vendor. We start from what you need and what you already have, and we will tell you plainly if an existing platform is the right answer.
Can you help with the redesign of internal workflows?
Yes. Before we configure or build anything we sit with the people who do the work and map how it actually happens, not how the process document says it happens. We find the duplication and the friction, then design the workflow the technology will support. Better systems on broken processes do not give better outcomes.
Will off-the-shelf software meet all our needs?
Sometimes, rarely entirely. Established platforms are proven, maintainable and cost effective, but colleges have processes, compliance requirements and integrations that generic software does not cover out of the box. We use the platform where it fits and build the missing pieces where it does not, then connect everything so it works as one system.
How long does a typical project take?
A focused integration or workflow automation can be live in weeks. A full programme across recruitment, student records, learning and reporting usually runs six to twelve months. Every project is broken into short phases so you see working software early and can change direction while it is still cheap to do so.
Where is our data held and how is it protected?
Systems we host run in AWS in Ireland, with backups, monitoring and access controls in place, and we can also run inside your own AWS or Azure account. We sign a data processing agreement with every client. We are working towards ISO/IEC 27001 certification and can share our security practices on request.
Next step
Hosted in Ireland, run as a service.
Start with a fixed-price Cloud and Security Review, with prioritised recommendations.
Integrators for specialised education and CRM platforms
- Moodle
- Salesforce
- Zoho
- HubSpot
- Sitefinity
- Celcat
- Microsoft 365
- AWS
Hosting with a service level,
not a server with a password
Start with a Cloud and Security Review
Fixed price. Your hosting, security, backups and recovery reviewed, with prioritised recommendations.
- Architecture, access and patching
- Backups and recovery, and whether they have been tested
- Cost and consolidation opportunities
- What to fix first, and what it would cost
What is included
Hosting with a service level, not a server with a password.
- AWS architecture, migration and cost management, in your account or ours
- Automated deployment pipelines, so releases are repeatable and auditable
- Monitoring and alerting with agreed response times
- Backups with a restore procedure agreed with you
- Security patching, vulnerability management and access control
- A monthly report: changes, incidents, patch status, access review, cost
- The agent that checks our servers every morning
- How an AI agent rebuilt this site under guard rails
Your cloud or ours
You own the account, the contract and the data. We operate the named systems under an agreed service.
- Inneall-hosted on AWS in Ireland: infrastructure, management and support in one charge
- Your AWS account: we operate it under a fixed retainer by environment and service hours
- Your Azure or other cloud: the same, on that platform's controls
- Regions outside Ireland priced and scheduled separately
Information security
We run an information security management system and are working towards ISO/IEC 27001 certification.
- Data processing agreement with every client
- Data stays in the EU unless you decide otherwise
- Least-privilege access, logged
- Business continuity planning
What we run today
Production systems for colleges and training providers on AWS, in Ireland and other AWS regions where a client needs it.
- Moodle estates
- Student portals and APIs
- Websites and integrations
- Client-owned AWS environments
- 31 production services, covering Moodle sites, student systems, websites and APIs, checked every morning by our Ops Agent
How we do things
Partnership, transparency, user-centred design and long-term quality guide every project. Each one runs through the same six stages, so you always know where it stands and who is accountable.
DISCOVER
Audit and workshops
Scope of work
Integration mapping
Risk and dependency analysis
Finalised project plan
Scope of work
Integration mapping
Risk and dependency analysis
Finalised project plan
DESIGN
User experience
Concept proposals
Stakeholder reviews
Design development
Final specifications
Approval to progress
Concept proposals
Stakeholder reviews
Design development
Final specifications
Approval to progress
BUILD
Software development
System integration
Customisations
Content and data migration
Front end interface
System integration
Customisations
Content and data migration
Front end interface
TEST
Functional and user acceptance testing
Browser/app performance testing
Accessibility
System and security
Browser/app performance testing
Accessibility
System and security
DEPLOY
Training
Final configuration and domain go-live
Hypercare in the first weeks
Bug-fix support
Handover to support
Final configuration and domain go-live
Hypercare in the first weeks
Bug-fix support
Handover to support
SUPPORT
Tailored service level agreements
Responsive support
Planned maintenance
Quality control
Performance tuning
Responsive support
Planned maintenance
Quality control
Performance tuning
Discover how we think,
deliver and make an impact
View more
We love API environments
and the challenge of integration
We’ve integrated systems others refused to touch!
“Inneall’s impact on our ability to deliver reliable, scalable technology has been absolutely enormous. What sets them apart is their deep knowledge of our business, they understand our systems, our teams, and our priorities. That means we’re not dealing with a technology supplier; we’re working with a partner who genuinely cares about getting it right.”
Edward Ormonde
Head of IT, Dublin Business School
Frequently Asked Questions
Do you have preferred platforms you always recommend?
We know Moodle, Salesforce, Zoho, Sitefinity and Celcat well because they have proven themselves in colleges. We are not tied to any vendor. We start from what you need and what you already have, and we will tell you plainly if an existing platform is the right answer.
Can you help with the redesign of internal workflows?
Yes. Before we configure or build anything we sit with the people who do the work and map how it actually happens, not how the process document says it happens. We find the duplication and the friction, then design the workflow the technology will support. Better systems on broken processes do not give better outcomes.
Will off the shelf software meet all our needs?
Sometimes, rarely entirely. Established platforms are proven, maintainable and cost effective, but colleges have processes, compliance requirements and integrations that generic software does not cover out of the box. We use the platform where it fits and build the missing pieces where it does not, then connect everything so it works as one system.
How long does a typical project take?
A focused integration or workflow automation can be live in weeks. A full programme across recruitment, student records, learning and reporting usually runs six to twelve months. Every project is broken into short phases so you see working software early and can change direction while it is still cheap to do so.
Where is our data held and how is it protected?
Systems we host run in AWS in Ireland, with backups, monitoring and access controls in place, and we can also run inside your own AWS or Azure account. We sign a data processing agreement with every client. We are working towards ISO/IEC 27001 certification and can share our security practices on request.