HEAnet VLE
Moodle on the HEAnet VLE framework
Managed Moodle hosting, upgrades, security and support for Irish colleges, available through HEAnet. We run the platform; you keep teaching.
Platforms we run and connect for colleges
HEAnet VLE Moodle hosting,
upgrades and support in one agreement
Start with a Moodle Health Check
A fixed-price, two-week review of your Moodle platform, with a short report written for IT management.
- Security, PHP and database versions, plugins
- Performance, cron, logging and theme
- Backups, recovery and hosting
- Accessibility, integrations and authentication
- Upgrade path and what to do first
What is included
Most Moodle problems are hosting, upgrade, plugin, backup and integration problems that surface at the worst time of the academic year. We take those off your desk.
- Hosting on AWS in Ireland, sized for your enrolment peaks
- Security patching and Moodle upgrades on a published schedule, tested on your staging site first
- Daily backups and a restore procedure agreed with you
- A monthly support allowance, a named service desk and an agreed service level
- Integrations with your student records (including Innealla), timetable, authentication and reporting
- Academic-year rollover handled with you, every year
- An AI assistant that can use Moodle, safely
Three ways to run it
The same service, priced to fit how your platform is hosted.
- Inneall-hosted: infrastructure, management and support allowance in one monthly charge
- Your AWS account: a fixed monthly retainer by environment and service hours
- Your Azure or other cloud: the same retainer, on that platform's controls
- Migration between any of these as a fixed-price project
Who it is for
Colleges and training providers that run Moodle and would rather not run the servers.
- Private and professional colleges
- Health and public-sector training organisations
- Multi-tenant estates serving several schools or brands
- Institutions moving off a departing supplier or an in-house server
Already running on Inneall
We operate Moodle for Irish colleges today, including multi-tenant estates.
- Dublin Business School, whose Moodle estate we build, integrate and operate
- Moodle, Iomad and related plugins
- Integrations with student records, attendance and payments
How we do things
Partnership, transparency, user-centred design and long-term quality guide every project. Each one runs through the same six stages, so you always know where it stands and who is accountable.
DISCOVER
Audit and workshops
Scope of work
Integration mapping
Risk and dependency analysis
Finalised project plan
Scope of work
Integration mapping
Risk and dependency analysis
Finalised project plan
DESIGN
User experience
Concept proposals
Stakeholder reviews
Design development
Final specifications
Approval to progress
Concept proposals
Stakeholder reviews
Design development
Final specifications
Approval to progress
BUILD
Software development
System integration
Customisations
Content and data migration
Front end interface
System integration
Customisations
Content and data migration
Front end interface
TEST
Functional and user acceptance testing
Browser/app performance testing
Accessibility
System and security
Browser/app performance testing
Accessibility
System and security
DEPLOY
Training
Final configuration and domain go-live
Hypercare in the first weeks
Bug-fix support
Handover to support
Final configuration and domain go-live
Hypercare in the first weeks
Bug-fix support
Handover to support
SUPPORT
Tailored service level agreements
Responsive support
Planned maintenance
Quality control
Performance tuning
Responsive support
Planned maintenance
Quality control
Performance tuning
We love API environments
and the challenge of integration
We’ve integrated systems others refused to touch!
“Inneall’s impact on our ability to deliver reliable, scalable technology has been absolutely enormous. What sets them apart is their deep knowledge of our business, they understand our systems, our teams, and our priorities. That means we’re not dealing with a technology supplier; we’re working with a partner who genuinely cares about getting it right.”
Edward Ormonde
Head of IT, Dublin Business School
Frequently Asked Questions
What does managed Moodle hosting from Inneall include?
Hosting on AWS in Ireland sized for your enrolment peaks, security patching and Moodle upgrades on a published schedule tested on staging first, daily backups with an agreed restore procedure, a monthly support allowance with a named service desk and service level, and the academic-year rollover handled with you every year.
Can you host Moodle in our own AWS or Azure account?
Yes. We run Moodle on our own infrastructure, inside your AWS account, or on Azure and other clouds, with a fixed monthly retainer by environment and service hours. Moving between any of these is a fixed-price project.
How do you handle Moodle upgrades?
Each upgrade is applied to your staging site first, checked against your plugins, theme and integrations, and only then scheduled for production at a time agreed with you, usually outside teaching hours. Security patches follow the Moodle release cycle, and we keep PHP and database versions within supported ranges.
Does Moodle connect to our student information system?
Yes. Our Moodle plugin provisions courses, cohorts and enrolments from the curriculum in Innealla, our own student information system, and we integrate Moodle with other student record systems, timetabling, attendance, authentication and payments through the same Integration Hub.
What is the Moodle Health Check?
A fixed-price, two-week review of your Moodle platform covering security, versions and plugins, performance, backups and hosting, accessibility, integrations and authentication, with a short report written for IT management and a recommended upgrade path. It is the usual first step before any hosting or support agreement.