Software development

We make sure our software development serves you and your users – whether they are customers, learners or employees.

We can modify enterprise, specialised and open source software to deliver the exact process, service or automation you need. Saving people time and effort and your organisation valuable resources.

System integration

Our priority is ensuring your service users have smooth, uninterrupted journeys for the full life-cycle of their engagement with your brand.

We streamline user experiences across multiple platforms, including Customer Relationship Management (CRM) systems, Learning Management Systems (LMS), Student Information Systems (SIS), and the front end user interface.

Web app development

Helping you realise the ambitions of your marketing, sales, learning and engagement strategies is our ambition too and that starts with the front end experience you provide.

We enable your customers, students and employees to complete every task they need to – quicky, simply and dependably – customising Content Management Systems (CMS) to match your design, user journey, call to action and brand experience goals

Diverse technology

We have extensive experience with the following technologies:

ASP.NET & C#
Microsoft SQL Server
Sitefinity CMS
Microsoft Dynamics CRM
Moodle LMS
PHP MySQL

But we remain technology agnostic, working with our clients to select the best technology to meet their needs and deliver a state of the artsystem.

What we deliver

Customer Relationship Management (CRM) systems

We have extensive experience installing and configuring Microsoft Dynamics CRM and can integrate this system with any third party application. Contacts, leads, communications and applications are collated within one central location with feeds coming from any number of sources, whether customer service call centres or websites.

Learning Management Systems (LMS)

We work with a range of LMS platforms and have installed, modified and integrated these systems for private colleges, training businesses and to support learning and development strategies in large enterprises. Moodle is an open source community driven LMS we use regularly. It is one of the most flexible and easily adaptable systems on the market.

Live streaming and catch up services

As remote working has gone mainstream and even more learning has moved online, the use of video conferencing solutions such as Zoom, Google Meet and Teams, has exploded. We can integrate your preferred solution with your core LMS, enabling teachers, lecturers and managers to schedule meetings and webinars and participants to make use of wide-ranging communication and collaboration tools.

Student Information Systems (SIS)

SIS platforms enable the secure management of people, curriculum and attendance information, giving visibility to colleges and students, as required. Information can be stored on the cloud, enabling agile upgrades and easy expansion of your SIS, while data is available to view via a web browser. We use open source systems that provide high levels of flexibility, combined with secure storage with Amazon Web Services.

Mobile apps

Apps are becoming the dominant sales, marketing and customer engagement channel for many brands and some start-ups are jumping to app development first, knowing that’s where they’ll engage with their audiences best. We have wide-ranging experience on learning, shopping and gamified apps, integrating with supporting content and information systems, and design simple interfaces and user journeys. Our aim is ensuring your app is a destination people return to again and again.

Marketing and sales websites

Every website we create uses a Content Management System (CMS), giving your team the flexibility to update content, add new pages and create additional templates, as and when you need. We can provide the right training for different levels of CMS users. Whether you commission us to design the front end or to build the designs you’ve created, we’ll verify the use journey with you, make recommendations on refinements and build smooth functionality that lets your audiences access information and complete tasks easily. We can also work with you on GDPR compliance and Search Engine Optimisation.

Moodle

Spotlight on: Moodle

Moodle can be integrated with virtually any education and learning system, including grading, timetabling, attendance, student information systems, financial systems and enrolment systems.

It is widely used in third level education institutions worldwide and by over 60% of third level institutions in the EU. It has a massive community base, which provides a constant stream of updates, innovations and plug-ins. It is one of the most popular and user friendly applications for staff and students in the third level education environment.

Who we’ve worked with

We’ve helped learning organisations serve their students, enterprises meet the needs of employees and customers, and start-ups to go mobile first with their service.

Our Process

Detailed Requirements Analysis

A solid understanding of requirements is key to every project. Working closely with you and any third parties, we build a clear picture of project scope, technology expectations and milestones, and your overarching strategic goals.

Design and system architecture

With requirements established, we produce a detailed design for the entire system, signposting where modifications may be required. Our design can include the user interface, as well as software architecture and technology specifications. We review the design with you and make adjustments as required.

Iterative Agile Development

At Inneall, we follow an Agile Development process with a key focus on delivering working prototypes at set phases during the development cycle. The aim of this is to ensure that the client gets their hands on working software early in the process so that any adjustments can be made before the finished product is delivered.

Software Handover & Support